We moved into a 2 year old house that already had their system installed. I called to set it up for our use and couldn’t be more pleased. Everyone was eager to help and very polite on the phone. They came over to the house promptly (I expected a few weeks!) and stayed until the job was done. We had a new wifi box put in and a new keypad. The gentleman was very patient while he was teaching me how to use it and made sure that I understood before he left. I feel very confident about our system and the service 🙂 thanks for your help!